Mike
Co-founder
Mike spent twenty years building and running business phone and data networks. He has led customer-facing technical teams across Western Canada. Outside work, he coaches youth hockey and restores old canoes.
About
Practical AI help for busy small businesses
Everyone is talking about AI. Few people are helping small businesses use it well. Hailant was started by Canadian telecom veterans to change that.
Why we started Hailant
The hype got ahead of the help.
You hear about AI every day. Few people can tell you where to start, and fewer build tools with a small team in mind.
Hailant agents take on repetitive steps, like intake, reminders, and follow-ups. Your team reviews anything that matters.
Agents can get things wrong. That's why unusual cases come to a person first.
Jim
Co-founder
Jim designed the billing and operations systems that kept a national carrier running. He is the one who asks what happens when a step fails. In his spare time, he bakes sourdough and tinkers with home networks.
Mike M.
Co-founder
Mike M. led data and security work for large telecom customers, including privacy reviews. He turns complicated rules into plain checklists. He enjoys backcountry skiing and collecting vintage synthesizers.
Where we focus
Four things we look after first.
Careful owners ask about these first, so we start here.
Where your data goes
Many AI tools don't say where your data is kept. They're also vague about Canadian legal requirements. We start every project with both questions.
Who can see what
Small teams still need to keep some information separate. We sort your business information into separate areas. Each agent sees only what its job needs, and you decide what that is.
Memory that holds up
Most AI tools don't keep track of how your business works. We build agents with better memory. That way, everyone on your team answers from the same, current picture.
Steps that lead to revenue
Plenty of AI advice stops at what's possible. We focus on practical next steps that lead to revenue, so you can see what each one is for.
Next step
See it handle one of your real tasks.
Book an AI agent walkthrough. We'll run one task from start to finish, using your own example.